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Why does my password link not work?

Why does my password link say Bad Token?

Ciaran Gallagher avatar
Written by Ciaran Gallagher
Updated over 2 years ago

The following error message may show up when you click on your password link:

There are 2 reasons why this might happen:

  • Your password link has expired. All links expire after 72 hours.

  • The link has already been used before to set a password.

If you receive this error message, please get in contact with us by emailing support@patientmpower.com and we will send you a new password link.

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