Troubleshooting & Support
Troubleshooting steps, FAQs and how to contact us
By Ciaran1 author17 articles
- Clearing Cache (Android)
- Connection Issues (Xiaomi devices)
- My spirometer won’t connect to the app. What should I do?
- My A&D blood pressure monitor is showing an error message. What should I do?
- My BodyTrace scale is showing an error message. What should I do?
- How do I update the spirometer’s firmware?
- Connection Issues (Huawei Phones)
- Troubleshooting (BodyTrace BT106 Blood Pressure Monitor)
- Mijn spirometer kan geen verbinding maken met de app. Wat moet ik doen?
- Caring for your Spirometer
- Mi espirómetro no se conecta a la aplicación. ¿Qué debo hacer?
- My pulse oximeter won't connect to the app. What should I do?
- How do I add/remove my colleagues on the Insights portal?
- Updating a Patient's Email Address
- How do I send messages to a patient?
- How do I take an additional spirometry reading?
- What metrics are captured via the devices?